US Standard
3–6 business days
- Free on orders $150+
- $7.95 on orders under $150
- Fully tracked
🚚
Tracked Shipping
✅
Serial Check & QC
↩️
30-Day Returns
Shipping Options at a Glance
Estimated transit times start after your order ships. Processing time is noted below.
US Expedited 2‑Day
2 business days
- Flat $19.00
- Order by 12:00 pm EST
- Signature may be required
US Next‑Day
1 business day
- Flat $29.00
- Order by 12:00 pm EST
- Business days only
International Express
3–7 business days
- From $25.00 USD
- Tracking included
- Duties/taxes may apply
Delivery dates are estimates and may vary due to carrier delays or peak periods. Personalized items and large orders may require additional processing time.
Delivery Estimator
Get a quick estimate based on destination and shipping method. Final rates are shown at checkout.
Tip: Orders $150+ ship free with US Standard. International customers may be charged duties and taxes upon delivery.
Processing & Cut‑Off Times
Order Processing
In‑stock orders placed by 12:00 pm EST typically ship the same or next business day. During launches, promotions, or quality control holds, processing may extend 1–3 business days.
Business Days
Business days are Monday–Friday, excluding US holidays. Orders placed after 12:00 pm EST, on weekends, or holidays are processed the following business day.
Signature on Delivery
High‑value orders may require a signature. If unavailable, carriers may attempt redelivery or hold at a nearby facility.
Tracking & Notifications
When your order ships, you’ll receive an email with a tracking link. You can also check your tracking any time using your order confirmation email.
- Real‑time tracking via carrier
- SMS/email updates (where available)
- Split shipments are tracked individually
Didn’t receive tracking?
- Wait up to 24 hours after shipment confirmation.
- Check your spam or promotions folder.
- Contact support with your order number.
International Shipping, Duties & Taxes
Destinations
We ship to Canada, UK, EU, Australia, and many other countries. Available methods and rates appear at checkout based on your address.
Duties & Taxes
Import duties, VAT, and local taxes may be collected by the carrier upon delivery. These charges are the customer’s responsibility unless otherwise stated during checkout.
Customs Delays
Customs processing times vary by country. Our delivery estimates exclude time in customs. Please allow additional time during peak seasons.
Address Policies & Restrictions
- PO Boxes: eligible for USPS economy only; expedited services unavailable.
- APO/FPO: supported via USPS Priority; delivery times vary.
- We do not ship to freight forwarders that re‑export without prior approval.
- Address changes can only be requested before shipment; once shipped, contact the carrier with tracking.
- Preorders/backorders ship as soon as they arrive; items may ship separately at no extra cost.
- We cannot deliver to restricted or embargoed destinations.
- Carriers may not deliver on weekends or holidays in your area.
Delivery Issues
Lost, Damaged, or Missing Items
If your package is delayed or marked delivered but not received:
- Check with household members, reception, or neighbors.
- Verify your shipping address on the order confirmation.
- Wait 24 hours in case of carrier updates.
- Contact the carrier to initiate a trace.
- Email [email protected] with your order number and details—we’ll help file a claim.
Visible damage at delivery? Please refuse the package or request the driver to note the damage, then contact us.
For returns information, visit our Refund & Returns page.
Frequently Asked Questions
US Standard arrives in 3–6 business days after dispatch. Expedited 2‑Day and Next‑Day options are available at checkout. International express typically arrives in 3–7 business days, depending on destination and customs.
Yes. US Standard shipping is free on orders $150+ after discounts and before tax. Promotional thresholds may vary—see banner messaging at checkout.
Orders placed by 12:00 pm EST on business days usually ship the same day. Personalized or high‑volume periods may add 1–3 business days.
If your order has not shipped, contact us promptly and we’ll do our best to help. After shipment, address changes must be requested through the carrier using your tracking number.
Yes. To get items to you faster, we may ship available items first at no extra cost. Each shipment will have its own tracking link.